Program Description
South Austin Solutions operates an SMS notification program to keep customers informed about their scheduled home service appointments. Messages are transactional in nature and are sent in connection with services you have requested.
SMS Terms of Service
By providing your mobile phone number and scheduling services with South Austin Solutions, you agree to receive transactional text messages related to your appointment. Consent to receive SMS messages is not a condition of purchasing any service.
Message types include but are not limited to:
- Appointment confirmations and reminders
- Technician en route notifications
- Job completion confirmations
- Service-related follow-up communications
Message Frequency & Rates
Message frequency varies based on your scheduled services. You may receive up to 3–5 messages per scheduled appointment. Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out & Help Keywords
Supported Carriers
SMS messages are supported by all major US carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carrier support may vary. South Austin Solutions is not liable for delayed or undelivered messages due to carrier issues.
Service Terms
By engaging South Austin Solutions for home services, you agree to:
- Provide accurate contact and service address information
- Allow reasonable access to the property for scheduled services
- Review and sign any applicable service agreements before work begins
- Contact us promptly if you need to reschedule or cancel
Limitation of Liability
South Austin Solutions provides home services on a best-effort basis. We are not liable for delays or issues outside our reasonable control. Any disputes related to services rendered will be addressed directly with South Austin Solutions prior to any external escalation.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell your information or use it for marketing purposes unrelated to your service requests.
Contact Us
For questions about these Terms & Conditions or our SMS program, please contact us: